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FREQUENTLY ASKED QUESTIONS

A Curated List for You

WHAT IS YOUR RETURN POLICY?

We offer an exchange or credit within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

HOW ARE SHIPPING COSTS CALCULATED?

Shipping costs are typically calculated based on several factors, which may vary depending on the shipping carrier and the specific circumstances of the shipment. Here are some common factors considered when calculating shipping costs:

  1. Package weight: The weight of the package plays a significant role in determining the shipping cost. Heavier packages generally cost more to ship than lighter ones, as they require more resources and fuel to transport.

  2. Package dimensions: The size of the package, including its length, width, and height, can impact the shipping cost. Carriers often use dimensional weight calculations, known as DIM weight, which take into account the package's size relative to its weight. If the package is bulky but lightweight, the carrier may charge based on its dimensional weight rather than the actual weight.

  3. Shipping destination: The distance between the origin and destination is a crucial factor. Longer distances generally result in higher shipping costs due to increased fuel consumption and transportation resources required.

  4. Shipping method and service level: The chosen shipping method, such as ground, air, or express, and the service level (e.g., standard, expedited) affect the cost. Faster and more premium shipping options typically come with higher prices.

IS THERE A MINIMUM ORDER AMOUNT?

The minimum order amount for the product you are interested in is 1,000 units

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